Disclaimer
Important legal information about our services, warranties, and limitations of liability.
General Information
The information provided by Sam's Electronics ("we," "us," or "our") on this website is for general informational purposes only. All information on the site is provided in good faith, however we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.
Professional Repair Services Disclaimer
Sam's Electronics employs certified technicians who perform repairs with the utmost care and professionalism. However, electronics repair involves inherent risks. By using our services, you acknowledge and agree that:
- We are not liable for pre-existing issues discovered during the repair process.
- Data loss can occur during repairs. It is your responsibility to back up all data before service.
- While we use genuine or high-quality replacement parts, we cannot guarantee that third-party components will perform identically to original manufacturer parts.
- Water damage repairs have varying success rates; we will do our best but cannot guarantee full functionality.
TV Mounting & Installation Disclaimer
Our TV mounting and installation services are performed by trained professionals. However, please note:
- We are not responsible for pre-existing wall conditions (drywall weakness, hidden wiring, plumbing, etc.).
- Customers are responsible for ensuring the wall can support the weight of the TV and mount.
- We will not be liable for any damage to walls, electrical systems, or the TV if structural issues are not disclosed prior to installation.
- Cable concealment services are aesthetic only; we do not guarantee against future damage to concealed cables.
Warranty Limitations
We offer a 120-day warranty on repairs and replacement parts under normal use. Our warranty does not cover:
- Physical damage (drops, liquid spills, cracks) occurring after the repair
- Damage caused by unauthorized third-party repairs or modifications
- Issues arising from software modifications, jailbreaking, or custom ROMs
- Normal wear and tear or cosmetic damage
- Batteries (considered consumable items with limited lifespan)
External Links Disclaimer
Our website may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.
Limitation of Liability
To the fullest extent permitted by applicable law, Sam's Electronics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any conduct or content of any third party on our services
- Unauthorized access, use, or alteration of your transmissions or content
- Damage to devices during repair (we will repair any damage caused by our technicians at no cost, but this is our sole liability)
Service Estimates & Quotes
Any repair estimates or quotes provided are based on initial visual inspection and diagnostic findings. Final costs may change if additional issues are discovered during the repair process. We will always contact you for approval before performing any work beyond the original estimate by more than 15%.
"As Is" Disclaimer
All repair services are provided on an "as is" basis. While we strive for excellence, we cannot guarantee that all devices will function as new after repair. Devices with extensive damage may have residual issues that cannot be fully resolved despite our best efforts.
Data Loss Disclaimer
You are solely responsible for backing up all data on your device before submitting it for repair. Sam's Electronics is not responsible for any data loss, corruption, or damage that may occur during the repair process. We strongly recommend performing a full backup before any service.
Contact Information
If you have any questions about this disclaimer, please contact us:
- Email: legal@samselectronics.com
- Phone: +1 (469) 410-5217
- Address: 403 Davis Dr, Irving, TX 75061, United States
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